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 Patient Advisory

 Patient Advisory

COVID-19 (CORONAVIRUS DISEASE 2019) PATIENT ADVISORY

As the nation moves into Phase 2 of the COVID-19 Pandemic, NSC is progressively increasing our services with patient safety as a priority. We are progressively increasing our services. As public healthcare institutions are still required to restrict the number of persons on our premises, NSC may still defer your appointment. Kindly allow us some time to get back to you. We seek your understanding on this. For appointment matters, please email appointment@nsc.com.sg

For patients with confirmed appointments, please note the following before coming for your appointment:

  • Please wear your reusable or surgical mask
  • Only patients who require assistance can have ONE accompanying caregiver during the NSC visit
  • If you are under Quarantine Order or Stay-Home-Notice, please do not come to NSC, but make arrangements with your quarantine officer for medical care ​
  • If you have any symptoms of fever, cough, sore throat, runny nose or shortness of breath, please go to the nearest PHPC, polyclinics or A&E (depending on severity), instead of coming to NSC
  • Complete declaration at our triage counter is required
  • Please check in and out of NSC with SafeEntry


Temperature Screening and Travel Declaration
Temperature screening and travel declaration is conducted at the main entrance of NSC. Patients and visitors are required to provide their full names and NRIC for contact tracing purposes. Please arrive earlier as additional time may be required for screening. Patients are advised to come for consultations on their own where possible.

The information you provide is important in managing the risk of COVID-19 transmission. The Infectious Diseases Act requires a person who has reason to suspect that he is a case or carrier of COVID-19, or has had contact with a person with COVID-19, to act in a responsible manner to not expose other persons to the risk of infection by the disease.


Repeat Prescription or Partial Prescription
If you need to top up your medicines due to a change in your appointment, contact us to seek your doctor’s approval to extend your prescription . For repeat prescription service, email us at appointment@nsc.com.sg.

If you have a valid partial prescription from NSC, our Home Delivery service is available. Contact pharmacy@nsc.com.sg for the payment method and delivery date.

We seek your understanding and apologise for any inconvenience caused. Thank you. Please refer to MOH website ( https://www.moh.gov.sg/covid-19 ) for the latest updates on COVID-2019.

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Last updated on 19 Jun 2020