Pharmacy Services
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Patient Guide

 Pharmacy Services

 Pharmacy Services

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NSC Pharmacy stocks a wide range of prescription medications and retail products for the treatment of skin conditions. We also accept valid external prescriptions from other local healthcare institutions and private clinics.

Contact Us for Medication Enquiries

Tel : 65 6350 8454
Fax : 65 6253 6138
Email*: pharmacy@nsc.com.sg 

For email enquiry, please allow us 3 to 5 working days to respond.

List of Services We Provide

  •   Medication Dispensing & Counselling
  •   Minor Ailments & Self-Medication Services
  •   Quit Smoking Counselling
  •   Sun Protection Counselling
  •  Refill of Prescription Medicines
  • Patients with an outstanding balance of medicines from past prescriptions may collect them from National Skin Centre within one year from the prescribed date. Medicines may be collected personally or by an authorised personnel upon registration at Pharmacy Counter 9.

    As a value added service, NSC patients may also choose to refill their outstanding balance of their prescribed medicines online, without visiting our Pharmacy. For more information, please refer to our Home Delivery Service.

  •   Request for Prescription Repeat / Top-up Prescription
  • This service is for:

    • Patients who have run out of medications previously prescribed by a NSC doctor; AND
    • Is not discharged and has a follow up appointment or a valid open date; AND
    • Previous appointment in NSC was within the last 12 months

    You need to:

    • Fill in this online form (link)

    Process:
    Upon receipt of your request

    • You may receive a call from our Pharmacy staff within three to five working days, if more information is required.
    • We will contact you via call, SMS or email to inform if the request is approved or rejected.
    • After receiving confirmation that the request is approved, you may request for home delivery service. Please refer to our Home Delivery Service.

     

  •   Home Delivery Services
  • This service is for:

    • NSC patients who would like to collect the outstanding balance of prescribed medications from their NSC prescription* without having to return to the Pharmacy.
    • Patients who wish to purchase over-the-counter or retail items at NSC Pharmacy from home
    • *NSC prescription is valid for twelve months from the date of issue

    You need to:

    • Complete the home delivery form (link)
    • Indicate your preferred delivery slot at least ​4 working days after.
    • Note: If you need only some items from your prescription, please specify under the ‘Partial Supply’ section in the home delivery form.

    Delivery Process:
    Upon receipt of your request

    • You may receive a call from our Pharmacy staff within three to five working days, if more information is required.

    To check the status of your request, you may email us at nschomedelivery@nsc.com.sg or contact our Pharmacy during office hours at 63508456 (Mondays to Fridays: 8.30am to 5.00pm)

    Standard Delivery Timing:
    Mondays – Fridays: 2.00pm to 6.00pm

    Delivery Charges:
    A delivery fee is payable according to the total weight of the parcel. Up to 5kg: $8.60 More than 5kg, up to 20kg: $15

    Surcharge:
    $20 for delivery after office hours $40 for delivery on weekends and Public Holidays An additional location charge may apply depending on delivery address

    Payment can be made:

    • Credit card (VISA/Mastercard) by including your credit card details in the form ( for all purchases )

    Note: For CSC patients, delivery fees for courier service, repeat prescription fee and any purchases of retail items cannot be billed to CSC.

    Terms and Conditions:

    • Goods purchased are non-exchangeable and non-refundable.
    • A delivery charge is applicable for each unsuccessful attempt. Please ensure that there is someone at your home/office to receive and pay for your parcel at the scheduled date and time.
    • We will share your contact details with our trusted service providers and contractors for the limited purposed of fulfilling your order.

     

 

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Last updated on 02 Oct 2020

Pharmacy Operating Hours

Amended Operating Hours with effect from 10 Feb 2020 until further notice :
Monday - Friday: 8:00am to 5:30pm
Saturdays, Sundays and Public Holidays: Closed

In case of emergency, pleas e visit the nearest GP or A&E.


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Last updated on 02 Oct 2020